TonyPerotti.kiev.ua store is the official Tony Perotti dealer in Ukraine.

The store bears obligations in accordance with the legislation of Ukraine and if you have any questions, call us (099) 353-09-09

Product return:

The exchange and return of the goods purchased from us is carried out by sending the goods to us by New mail (the return is paid by you) or in our store in Kyiv, st. Borshchagovskaya, 154 SEC Marmalade, Koffer.UA store if the delivery was in Kyiv.

Please note that items with damaged packaging or without it will not be accepted for return under any circumstances.

Customer's rights and return policy.

In accordance with the Law of Ukraine "On Protection of Consumer Rights", the buyer can return the purchased goods to the Store in the following cases:

  • Product has a significant defect (Article 8)
  • During the warranty period, a significant defect was found in the product, which makes it impossible or unacceptable to use the product for its intended purpose, arose through the fault of the manufacturer or seller, after elimination it reappears for reasons independent of the buyer and followed by one on the following grounds:
  • the service center cannot fix the defect at all;
  • the service center cannot fix the defect within 14 days;
  • after repair, the product becomes significantly different, ceases to perform any functions.
  • The product does not fit in shape, size, color, size, or for any other reason does not meet the requirements of the buyer (Article 9)
  • there is no similar product for sale at the time of exchange;
  • Item has been used, ie. is new and a little more than 14 days have passed since the date of purchase, except for the day of purchase;
  • the presentation of the product, its consumer properties are preserved, all accessories, components and documentation included in the product package are preserved, their packaging, seals and labels are not violated.

Warranty

  •  small leather goods – purses, key holders, credit holders, business card holders, cases, covers for documents and other accessories - 30 days from the date of purchase;
  •  women's, men's, travel bags - 50 days;
  •  suitcases, briefcases and folders - 70 days;
  •  leather belts - 30 days.

The warranty is valid in the following cases:

Identification of a material defect or manufacturing defect during the operation of the product within the above terms. In such cases, you must keep the sales receipt (for bags, backpacks and suitcases) with the date of sale of the product indicated on it and contact the – service center contacts are listed at the bottom of this page.

!!!For the manufacture of Tony Perotti brand goods, the upper (front) layer of leather is used, the pattern of which only confirms the quality of the materials used in the manufacture of goods. Small abrasions, slight irregularities, roughness and moles on the skin are not a defect, but indicate the naturalness of the material and emphasize the uniqueness of the purchased product.

Not covered by warranty:

  • Products with mishandling damage
  • Products with mechanical damage, incl. contaminated goods
  • Products with weather damage
  • Products with changes in leather color or texture resulting from its natural properties when used
  •  out of warranty items

 

Tony Perotti Kyiv Store Administration
tel.: +38(099)353-0909